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Shipping ONLY in the USA
(few exceptions made)
Custom Order Inquiry
How to Order
Contact & Directions
Questions & Answers
To provide you with quality seamstress work, good customer service, with attention
to detail in meeting your specifications.
see my business hours page
fittings, mending, consults, orders, etc. are done based on an appointment
set specifically for you. Call
or email to acquire an appointment to best fit your needs.
promptly, as this time is set specifically for you.
you are coming in for a gown fitting, yet decide to bring more items for
mending or alteration work, please call ahead to be sure I have the
necessary time to complete the consult/fittings.
you decide you need more work after the initial work has been done, the
balance due plus 50% of the new estimate will be required before any
additional work will be done.
NOTE: Rush orders must be
paid in upfront, in full. All additional work must also be paid up
front in full.
mending & alteration work is accepted.
Please call or email your list of items so that I can plan
accordingly for you.
you need to cancel, please call as soon as possible, preferably within 24
hours so that I can utilize that time more effectively to allow time for my
you are running late, please call to be sure I don’t have another client
already scheduled. Understand
that if you show up late, you run the risk of having to reschedule with an
added $50 no show fee.
will incur a $50 no show/no call fee and must be paid in cash.
Please be mindful, that your appointment was set specifically for you, where
if you don't show then available billable time has been lost and another
client was unable to be seen.
prepared to remove your outdoor shoes when arriving for fittings.
You may bring slippers or flip-flops, yet you will also need to bring
your clean dress shoes for your fitting.
I can also hem to the floor if that is your preference, as many like
to wear their jeans that length when home going barefoot.
your child is coming in for a fitting, it is necessary that I request that no
children come along for your appointment.
Infants are fine if they are in a car seat.
I love children, but it is important that I focus my attention on
your fitting need vs. being distracted and worrying about what they might
ORDER Pick-up: Once you have
placed your order, I will email a confirmation at which time we can set up a
time for pick-up. If you have a preferred time, please note it in the
comments section of your order.
PRODUCTS: See my products page
Cash or personal checks (made payable to (Davina Dawn
On line orders may make payment through their banks bill pay
program, but payment must arrive prior to work being started, or in the case
of an online purchase, before shipment is made.
Rush Orders are to be paid in cash and in full at time of
drop-off of order placement.
All alterations/custom sewing services (excludes rush work)
will be required to pay up front for all orders that are $50 or less.
All orders over this amount are required to pay 50% of their order upfront,
with the balance due at time of pick-up.
HOLIDAYS (from Nov 1st - Dec 31st) ALL alteration work must
be paid in full at time of drop-off, due to the rise in missed appointments
due to busy work and social activities, causing clients to forget their
appointments. Reminder: You run the risk of having a no-show/no
call fee added to your work, as the time you don't show, causes me to lose
valuable billable hours.
reserve the right to decline work that arrives dirty or smelling of odors
such as smoke, wet dog, etc. We
have allergies in our home, and request your consideration.
vintage clothing should be dry-cleaned prior to your arrival, most
especially bridal gowns, as the cleaning process can change colors, require
additional mending work, etc.
clothing and/or materials are required to be pre-washed before I work with
them. The customer understands
that if their garment and/or materials are not pre-washed, they could incur
shrinkage later and understand that I will not be held liable for any fit
changes after you pick up your garments/items.
you choose to have me pre-wash your garment, there will be a minimum $50
custom garment and alteration work will require that the client try their
items on before leaving. If you
choose to not try your items on, you will be required to sign a waiver.
you require no further alterations, and have no further questions or
concerns, it can only be assumed that you are happy with the work that has
been done. At this point you
will be asked to sign a form stating your satisfaction.
a dress larger:
Some have requested I make a dress larger by providing material or with
another dress made with the same fabric. This can be done and I have
had great success, but there is a $50 non-refundable cash consult fee to
discuss options and possibilities. If I determine that it can be done
with the available materials there will be an additional $250.00
non-refundable deposit. Payment
for labor and material costs incurred, will be required at each fitting.
The customer understands that there is no
guarantee that the dress will fit the way it was originally intended to
fit. There is no easy way to
estimate this type of project, so in doing so, it is understood that you
will be charged the going hourly shop rate for your request.
a Garment that is too small:
is NO GUARANTEE a dress will stay together if you request that I let it out
beyond its recommended 5/8" seam allowance.
Laura will NOT be accountable for the garment fit. If Laura
sees that the garment cannot tolerate this type of alteration, she will not
take the project on. There will be NO refund of deposit or consult
fee! If you insist that I do this service, and I take this service on,
you will pay an upfront $250 non-refundable deposit, and payment at each
fitting for labor time incurred, at each step of the way. You will
have to sign a waiver, accepting any structure issues prior to the work
being done as well as at the time of your final fitting.
WORK: Depending on my schedule and time frame in which you
need your garment, home decor, or other custom request, there is a 20% rush
fee (min. $50), with full estimate to be paid in full prior to the start of
your sewing project. I can only provide this service when there is
available/flexible time to provide this service.
of Alterations and Custom Seamstress Work: ALL work MUST be
picked up within two weeks of the time that I have notified you that your
order is completed. All orders that are left beyond the two week time
frame will incur a 10% (min $5.00) storage fee per week. I am not set
up to store garments for long lengths of time. If you have not picked
up your item(s) within 30 days of being notified that your order is
ready for pick-up, you run the risk of my disposing of it as I see fit.
of alteration work that has started forfeits your deposit.
Any amount due will be required before you pick up your garments.
amount due will be required before you pick up your items.
of alteration work that I have spent time with you fitting, yet has not
started forfeits 25% of your total estimate plus fitting and consult fees.
Order Cancellations – No refund of payments made!
No return of materials, etc if all expenses to date are not paid in
full along with shipping costs (if applicable)
Order Returns - only accepted when the item is not what was ordered.
The item MUST be returned in the SAME condition it was sent in, must be
returned clean and not smelling like cigarettes or other offensive odors,
torn or damaged. This will create a situation where the product cannot
be re-sold. Please know that
there is a 2nd inspection prior to any order being shipped.
Please know that returns will
not be allowed for ordering wrong sizes or the color not matching what your
screen shows online.
canceling an on-line order that has not yet shipped, there will be a 20%
cancellation fee, with a minimum of $25.00.
I tend to work with a 2 week turn-around.
If you find that you need it sooner, please let me know so that I can
work with you. Please know,
depending on my current work load, you could incur rush fees.
Prom/Bridesmaids – minimum 2 weeks, Bridal & large
princess/formal gowns minimum 6 weeks. NOTE:
Prom/Bridal Season, these time frames can change to 4 and 6 weeks
I prefer at least two weeks, but understand that you sometimes
need it sooner. Please allow at
least one week. If you need your
work done sooner, please know that you could incur rush fees.
NOTE: I do not supply any
you need something during a time where I am completely booked, you will
incur Rush fees to be paid up front, in full. I can only provide
this service when there is available/flexible time to provide this service.
effort is made to meet our agreed deadline. Generally custom orders
have turn-around times of 6-12 weeks, sometimes more depending on my current
schedule. NOTE: The miniature gown replica's can range from 12 -
24 weeks. If you make changes, do not respond to emails within a reasonable
time, make timely payments, etc., your estimated completion date could be
custom orders: with the above statement, your
shipment date could also be delayed.
customers are welcome to pick up their orders in person with a scheduled
payment is received and processed your order will be shipped.
will receive tracking information through the USPS.
ship insured priority mail. Although
they share delivery will be made within 2-3 days, there is no guarantee.
During the holidays, I have had packages arrive after a week.
So please plan accordingly.
you want your package shipped faster, you will incur higher shipping
open your delivery and check it thoroughly upon arrival, before removing any
tags or packaging. If there is any problem, please contact me by email
within one (1) business day. Contact should be made by the purchaser
on-line orders, & custom work for local customers will be required to
pick up in person and approve the work before their order leaves the shop.
get many inquiries for custom work. It is necessary for you to fill
out the Custom Order Inquiry Form provided in order for me to understand
specifically what you are looking for. The first step will be for me
to determine if I can do the work as well as in the time frame that you
provided. There is no cost to make this determination. If it is
something that will work within my schedule and capabilities, I will require
a consult fee to be paid in full prior to taking the time to put your
estimate together for you. No estimates for custom work can be
provided over the phone. Feel free to call to be sure I have received